• Tue. Dec 6th, 2022

5 THINGS WE DON’T LIKE ABOUT Cabana Bay Beach Resort


(Image credit: Loews Hotels)

Based on the current Orlando theme park environment, visitors more often consider the Universal Orlando Resort hotels. The partnership of Universal Orlando and Loews hotels has grown into a solid relationship. For example, Cabana Bay Beach Resort offers high quality amenities at a great price. Cabana Bay Beach Resort has many veteran theme park admirers for good reason. Some of them can be found at this link.

Still, Cabana Bay retains several characteristics guests dislike. Now some guests don’t like everything. However, these reasons are logical concerns for most vacationers.


The Bayliner Diner offers quality resort hotel food court options. Although some guests complain about the quality of the meals here, the value of this food court exceeds expectations. However, the collection of around 2,200 rooms often dominates this food court. As Cabana Bay’s room occupancy rises, so do food expectations here. On the evenings after the parks close, Bayliner Diner patrons can wait 20 minutes (or longer) for food. Families weren’t expecting it after a long day in the parks, moaning in frustration.


Cabana Bay offers a wide variety and supply of rooms. As a result, the drive from the lobby to your bedroom can feel like a workout. For example, if you are staying in a tower with an amazing view of Volcano Bay, your feet will not like you. Depending on the location of the rooms, guests report that they do not want to leave their room upon arrival due to the need to walk a long distance. This potential distance from the lobby / food court makes purchasing a refillable freestyle tumbler less appealing due to walking. I’ve heard from many guests that being in a tower room near Volcano Bay makes them feel isolated from the rest of the hotel.


This reason borders on complaint as opposed to valid logic. Guests who may have visited Cabana Bay in 2018 or before will shine when discussing the theme park shuttle service. With the expansion of hotel rooms and other hotels on site, the bus service continues to provide excellent value for money. Even on its worst day, Universal Orlando’s bus service to / from parks dominates in customer satisfaction compared to the Walt Disney World version.

However, the bus service has declined in efficiency since 2019. Most of the time the bus service works very well before the park opens and after the park closes. However, after 11 a.m. each day, the bus service decreases in terms of the number of shuttles in circulation. In addition, the shuttle that picks up at Cabana Bay also picks up at Aventura by slowing everything down. During my stay in Cabana Bay in September 2021, we tested the time it takes to get to Islands of Adventure by shuttle or on foot. Starting at around 10:30 am each day, I arrived at Islands of Adventure on foot several times before an associate taking the shuttle bus arrived. For me, the walk was about 17 minutes each day.


In my experience, the process of arriving at Cabana Bay involves potential stress. If you drive to Cabana Bay, the entrance area creates traffic jams. Guests unfamiliar with Cabana Bay can literally walk in circles. Once you find a place to park to check in, the drama builds up. Cabana Bay is renowned for its excessively slow check-in process. Even with the addition of a mobile check-in type, the queues are moving slowly. For an example of the mobile check-in process, please see this process link at Surfside Inn and Suites.

Even with mobile check-in, customers wait 15 minutes or more. On a typical Friday night, customers may undergo a check-in process of 45 minutes or more. Then when they discover that their room is an 8-minute walk away, the guests get agitated.

  1. NOISE!

Cabana Bay rooms have reasonable insulation between your room and your next door neighbor. However, if your room has a connecting door, the noise level is higher but tolerable. The noise level between rooms works 10 times better than at Endless Summer Resorts (Dockside and Surfside).

However, noise issues start in the hallways. Rarely have I been to Cabana Bay without groups making excessive noise in the hallways most hours of the day and night. For guests who eat lunch in their rooms and then take a nap or write a blog, the noise of the workers and even the theme park serve as distractions.

Still, Cabana Bay functions as a great place for families, so expect more noise from active young people. Cabana Bay also operates during times of the year as host accommodation for youth sporting and cheering events. The large groups of cheering teams and / or youth football teams gathering in the hotel hallway can be overwhelming. Add to the fact that they can practice in the common areas of the hotel, loud noises are becoming commonplace. If you choose to stay at Cabana Bay or at one of the Endless Summer Resort hotels during the first full weeks of December, be prepared for the noise

Cabana Bay may be the best value in terms of theme park hotels anywhere. However, no hotel is lacking in flaws. Please consider the things we like and dislike when making your accommodation choices.

Pirates and princesses (PNP) is an independent, fan-driven news blog that covers Disney and Universal theme parks, themed entertainment and related pop culture from a consumer perspective. The opinions expressed by our contributors do not necessarily reflect the views of PNP, its publishers, affiliates, sponsors or advertisers. PNP is an unofficial source of information and has no connection with The Walt Disney Company, NBCUniversal, or any other company that we may cover.